Paying bills and requesting service through our website just got easier!
Thanks to our new "Customer Portal," clients will be able to make payments, view invoices, see payment histories, view account summaries, set up service calls and supply orders, enter meter readings and more — all from the rkblack.com website.
Where to see the Customer Portal
Clients can view the portal from the home page of our website by selecting "Customer Portal" from the dropdown menu under "Contact" or by selecting "Costumer Portal" next to "Contact" at the bottom of the website. They can also simply go to rkb.rkblack.com.
How to use the portal
To use the portal, clients with their account numbers ready can navigate to the portal and click "Sign Up Now" in the Client Login box. From there, a screen will then ask for an account number. Once this number is entered, clients will be able to set up their login credentials and have access to the portal.
Access anytime from anywhere
The new customer portal is expected to save time and postage for clients as they will be able to make payments, print PDFs of their invoices, make service calls and more from their desktop or mobile devices, any day at any time.
Speaking of payments, effective June 1, 2020, R.K. Black, Inc. reserves the right to charge up to 3 percent per credit per transaction exceeding $3,500. This fee can be avoided by using ACH pay on our secure portal.
Those wanting more information about the Customer Portal or needing help can email accountsreceivable@rkblack.com.
About R.K. Black, Inc.
R.K. Black, Inc. is an Oklahoma City-based, family-owned leading provider of office technology solutions to small and medium-sized businesses in Oklahoma and Kansas. We specialize in everything business technology from copier, fax, printer and scanner technology to document management, onsite paper shredding services, VoIP phone systems and managed IT support to video surveillance solutions.
If you want to learn more about us, feel free to explore the website, read our other blogs or click the button below to be contacted by one of our reps and tell you! Also, be sure to keep watching our social media channels on Facebook and Twitter for more business tips from our blog.